Mobile SMS terms

When you expressly opt in to our SMS program, you agree to receive recurring text messages at the mobile number you provide. Messages may be sent using automated technology through a messaging provider such as Klaviyo.

Service messages may include booking updates, confirmations and reminders. If you separately consent to marketing texts, those messages may include private chef offers, seasonal menus and availability announcements. You receive only the message categories covered by your consent.

Consent to marketing texts is voluntary and is not a condition of purchasing any service or making a reservation. Providing a phone number on a booking form alone does not subscribe you to marketing texts. You may book without subscribing.

Message frequency varies according to your booking activity and the program you subscribe to. Message and data rates may apply under your mobile carrier's plan. We do not charge a separate fee to receive our texts; you are responsible for any carrier charges.

Reply STOP to the number that sent you a message to cancel that SMS subscription. You may receive one final text confirming your unsubscribe request; no further messages will be sent under that subscription unless you opt in again.

If an unsubscribe link is provided in a message, you may use it instead. You can also request removal by emailing book@frenchchefbj.com. Opting out of SMS does not cancel a booking; we can discuss your reservation by email or phone.

Reply HELP to the number that sent you the message for assistance where two-way messaging is supported. You can always contact us at book@frenchchefbj.com or call (321) 527 0696.

Our contact phone number is for customer support; send SMS keywords to the sending number shown in the message, not necessarily to our support number.

Only subscribe with a number you own or are authorized to use. If you change or give up your number, unsubscribe first and tell us so we can update our records.

Delivery depends on your carrier, device and network. Messages may be delayed or may not arrive, and carriers are not liable for delayed or undelivered messages. Do not rely on a text alone for time-sensitive booking arrangements; contact us directly if you need confirmation.

If our sending number changes, a STOP or HELP request to an old number may not reach us. Contact us by email if you cannot unsubscribe or get help.

We use your mobile number, consent records and messaging activity to manage subscriptions, deliver messages and honor unsubscribe requests. When Klaviyo is used, it processes this information to provide the messaging service on our behalf.

Mobile opt-in data and consent are not sold or shared with third parties or affiliates for their own marketing or promotional purposes. Service providers may receive the information needed to operate the program. Read our Privacy Policy for more information.

We may change or discontinue the SMS program and update these terms, subject to applicable law. Material changes will be communicated where required. Updates do not expand your marketing consent; we will request new consent when necessary.